MISSION: TO HELP PEOPLE IN CRISIS
Crisis Intervention of Houston, Inc. (CIH) is a 501 c 3 nonprofit organization with the sole mission to help people in crisis. We operate free, confidential, anonymous hotlines including Crisis Hotline (713-HOTLINE), Spanish Hotline (713-47-AYUDA) and TeenLine (713-529-TEEN) 24 hours a day, seven days a week.
Our goal is to help people who don't know where to go for help and to overcome the barriers to help such as fear, isolation, abuse, physical disability, health, language, age, income, location, problem type or timing of the crisis.
Crisis Hotline took its first call on December 2, 1970, in a donated hotel room with one phone line, a one-page list of referral agencies and a small group of volunteers determined to provide 24-hour telephone crisis counseling and information. Now we answer over 200 crisis-related phone calls per day. Dedicated and trained counselors answer each call and both the caller and volunteers are anonymous, with one person helping another in a moment of need.
We became a United Way Agency in 1979 and, along with phone counseling, offer numerous programs and services including "Survivors of Suicide" support groups, a teen internet chat service, a youth outreach program to prevent bullying and peer harassment, a collaboration with the National Suicide Prevention Lifeline, and on-site crisis response teams.
As we grow, Crisis Intervention continues to fulfill our mission by providing new programs and services that meet the needs of our callers including web-based counseling, a teen texting program, suicide prevention and intervention education, and much more.
Would you like to provide help and hope to someone in crisis? Visit our donation page or our volunteer page.